21. PROPERTY MANAGEMENT COSTS 2012 2011 Center management/agency agreement costs -10,547 -9,814 of which directly attributable operating expenditure in accordance with IAS 40 Investment Properties -10,547 -9,814 22. OTHER OPERATING INCOME 2012 2011 Income from the reversal of provisions 762 202 Exchange rate gains 995 83 Other 1,148 725 2,905 1,010 23. OTHER OPERATING EXPENSES 2012 2011 Real estate transfer tax -2,937 0 Personnel expenses -2,135 -1,733 Legal, consulting and audit expenses -1,888 -1,521 Ancillary financing costs -1,567 -1,285 Exchange rate losses -473 -323 Marketing costs -399 -442 Appraisal costs -330 -287 Supervisory Board compensation -265 -223 Write-downs -40 -35 Other -1,282 -1,142 -11,316 -6,991 Legal and consulting costs, tax consultant fees and audit expenses include €344 thousand in fees for the audit of Group companies. 24. INCOME FROM INVESTMENTS 2012 2011 Income from investments 1,400 1,261 In the year under review, this item included the dividends paid by Ilwro Joint Venture Sp. z.o.o. and City-Point Beteiligungs GmbH. € thousand € thousand Total € thousand Total € thousand { 167 } DES ANNUAL REPORT 2012 CONSOLIDATED FINANCIAL STATEMENTS Notes to the Consolidated income statement